Returns & right of withdrawal

As a private customer, you have a 14-day right of withdrawal in accordance with the Distance Contracts Act, starting from the day you receive the item. If you wish to cancel your purchase, you must notify us within this period.

The item must be returned unused and in essentially unchanged condition, with original packaging and any tags intact. Parts that have been assembled or used are not covered by the right of withdrawal.

1. Contact us at hej@allgolfcartupgrades.com with your order number and the item concerned.
2. You will receive a confirmation and return instructions.
3. Package the item well and send it back to us.
4. Once we have received and inspected the item, we will issue a refund.

Refunds will be issued to the same payment method you used for the purchase, normally within 14 days from when we receive the return. If you exercise your right of withdrawal, you are responsible for the return shipping cost unless otherwise agreed.

If an item is incorrect, defective, or has been damaged during shipping, please contact us as soon as possible – preferably with your order number and a photo showing the defect.

In the event of a complaint, we will cover the cost and send a new part or refund you. The right to complain follows applicable consumer legislation.

Are you unsure if an item can be returned or how to proceed? Contact us via our contact page and we will help you.